You have 30 days from delivery to request a return. To be eligible, items must be unopened, unused, in their original condition and packaging, and accompanied by proof of purchase. For personal-care and device products, opened or used items may not qualify for standard returns where hygiene or safety considerations apply. If an item arrives damaged, defective or incorrect, contact us — those cases are handled as exceptions. We do not offer exchanges as a standard policy. To start a return, email upranus7@gmail.com.

We accept the payment methods shown at checkout.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

No. We currently ship within the United States only. We do not offer international shipping at this time.

Orders are processed within 1–3 business days after payment is received. Estimated delivery times vary by product. Please refer to the applicable product page for the estimated delivery timeframe for that item. Orders are not processed or shipped on weekends or U.S. public holidays. Delivery times are estimates and are not guaranteed.

Cordless Hair Styling Comb includes Free Standard Shipping within the United States. Shipping terms may vary by product, so please refer to the applicable product page for current shipping details.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.