Shipping policy

Shipping Policy

Last updated: August 2026

Thank you for shopping with Upranus.

We are committed to processing and delivering your order as quickly and efficiently as possible.

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. public holidays.

If we experience a high volume of orders or unexpected delays, processing times may be extended. If this happens, we will notify you by email.

We currently ship within the United States only.

Estimated delivery time:

Please note that delivery times are estimates and are not guaranteed.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take up to 48 hours to become active after shipment.

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided, please contact us immediately at upranus7@gmail.com.

We cannot guarantee that changes can be made after an order has been processed.

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and help find the best possible solution.

At this time, we only ship within the United States.

If you have any questions regarding shipping, please contact us:

Email: upranus7@gmail.com

Phone: +52 612 159 6393